Frequently Asked Questions

Frequently Asked Questions

Answers to the most common questions about our freight broker data, delivery, and how to use it effectively.

About the Data

What is signal-based freight broker data?

Signal-based data means we don't just pull a raw list of broker names. We apply filters and signals — such as active authority status, location, broker type, contactability, and phone/email availability — to prioritize and organize the records. The result is a more targeted data set that is more useful for outbound calling and sales prospecting than a generic list.

Where does the data come from?

Our data is sourced from publicly available freight broker authority records and regulatory filings, supplemented with additional business and contact information. We process and filter this data to make it more useful for outreach purposes.

How current is the data?

We work to keep our data as current as possible. However, broker information can change. We recommend verifying key contacts before large-scale outreach campaigns. Our data is a starting point for prospecting, not a guaranteed real-time database.

What fields are included in the data?

Fields vary by package but may include: broker business name, phone number, email address, state/location, authority status, broker type/niche, business type, contactability signal, prioritization score, and MC/DOT reference data. See the Pricing page for package-specific field details.

Delivery & Format

What format is the data delivered in?

Data is delivered as a CSV or Excel file. This format is compatible with most CRM platforms, dialers, and spreadsheet tools. You can import it directly into your existing workflow.

How long does delivery take?

Standard packages are typically delivered within 1-3 business days after order confirmation. Custom list builds may take longer depending on the complexity of your criteria. We will communicate a timeline when you place your order.

Can I use the data in my CRM or dialer?

Yes. The data is structured for easy import into CRM platforms and auto-dialers. The CSV format is compatible with most tools used in logistics and transportation sales environments.

Custom Lists & Packages

Can I request a custom freight broker list?

Yes. Contact us with your specific criteria — state, region, freight niche, broker type, business size, or other signals — and we will build a custom data set for you. Custom builds are priced based on scope and volume.

Which package is right for me?

If you are just starting out, the Starter Broker List is a good entry point. If you operate specific lanes, the State-Specific package is more targeted. If you have specialized equipment or freight preferences, the Niche list may be a better fit. For teams that need the most complete data, the Premium Signal-Based package is the most comprehensive option. Contact us if you are unsure.

Compliance & Legal

Am I responsible for how I use the data?

Yes. Customers are solely responsible for complying with all applicable laws and regulations governing cold calling, email outreach, and data use. This includes but is not limited to the TCPA, CAN-SPAM Act, and any applicable state or local regulations. We provide data for legitimate B2B prospecting purposes only.

Do you guarantee sales, loads, or revenue?

No. We do not guarantee any specific business outcome, including sales, loads, revenue, or call success rates. Our data is a tool to support your outreach efforts. Results depend on your sales process, team, and market conditions.

Is this data legal to use for cold calling?

Our data is sourced from publicly available records and is intended for B2B prospecting. However, it is your responsibility to ensure your outreach practices comply with all applicable laws. We recommend consulting with a legal professional if you have questions about your specific outreach methods.

Still Have Questions?

Contact us and we will get back to you with a direct answer.

Contact Us